Privacy Policy

Kingston Home Care
Website: https://kingstonhomecare.com
Effective Date: September 29, 2026

1. Introduction

Kingston Home Care ("Kingston Home Care," "we," "our," or "us") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, protect, and retain information when individuals visit our website, contact our organization, submit inquiries, or communicate with us about home care services.

This Policy applies to information collected through our website and related online communications. Additional privacy notices or agreements may apply to information collected during the delivery of home care services.

2. Information We May Collect

Depending on how you interact with us, we may collect:

Contact Information: Names, telephone numbers, email addresses, mailing addresses, and preferred communication methods.

Service Inquiry Information: Requested services, preferred schedules, general assistance needs, location of requested care, and information voluntarily submitted through inquiry forms.

Information About Another Person: Information supplied by family members or authorized representatives seeking services for another individual.

Website and Technical Information: IP addresses, browser information, device characteristics, pages visited, referral sources, and related technical information collected through website operations and any enabled analytics tools.

Communications: Messages, correspondence, and records of inquiries or requests.

Please avoid including Social Security numbers, financial account credentials, detailed medical histories, or other highly sensitive information in ordinary website forms.

3. How We Use Information

We may use personal information to:

• Respond to inquiries.

• Discuss requested home care services.

• Arrange consultations.

• Coordinate requested communications.

• Provide information about service availability.

• Maintain business records.

• Improve website functionality and customer service.

• Protect website security and prevent misuse.

• Comply with applicable legal obligations.

• Send marketing communications where permitted and with any required consent.

4. How We Disclose Information

We may disclose information when reasonably necessary to:

• Authorized employees and personnel who need it for legitimate business purposes.

• Service providers assisting with website hosting, communications, scheduling, technology, or business operations.

• Professional advisers, when appropriate.

• Government authorities or other parties when required or permitted by applicable law.

• Other parties at the individual's direction or with appropriate authorization.

We do not authorize service providers to use information for unrelated purposes outside their applicable agreements.

Any statement concerning the sale or sharing of personal information must reflect our actual advertising, analytics, and third-party technology practices.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to maintain website functionality, support security, remember preferences, and measure website performance.

The technologies used, their purposes, and any applicable choices should be described in a separate cookie notice or preference interface when appropriate.

Visitors may also manage certain cookie settings through their browsers.

6. Communications and Marketing

If you contact us, we may respond using the contact information you provide.

Marketing emails and text messages, where offered, are subject to applicable consent and opt-out requirements.

You may request that we stop sending promotional communications by following the instructions in the message or contacting us directly.

Opting out of promotional messages does not necessarily prevent necessary service-related communications.

7. Information Security

We use reasonable administrative, technical, and organizational measures appropriate to the information we maintain.

No website, electronic communication, or data storage system can be guaranteed completely secure.

If you believe information has been disclosed or accessed improperly, please contact us promptly.

8. Data Retention

We retain personal information for periods reasonably necessary to fulfill the purposes described in this Policy, comply with legal requirements, maintain records, resolve disputes, and protect legitimate business interests.

Specific retention periods may differ by information category and applicable legal obligation.

9. Your Privacy Choices and Rights

Depending on applicable law, individuals may have rights to request access to, correction of, or deletion of certain personal information, as well as rights concerning particular uses or disclosures.

Where the California Consumer Privacy Act applies, eligible consumers may have additional rights, including applicable rights to know, delete, correct, opt out of certain sales or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising privacy rights.

Requests may be submitted using the contact information below.

We may need to verify a request before acting on it and may retain information where legally permitted or required.

10. Children's Privacy

Our website is intended for adults seeking information about home care services.

We do not intentionally solicit personal information directly from children under 13 through the website.

If you believe a child has submitted information without appropriate authorization, please contact us.

11. Third-Party Websites

Our website may contain links to independent websites or services.

We are not responsible for the privacy practices or content of those independent websites.

We encourage visitors to review the privacy policies of websites they visit.

12. Changes to This Policy

We may revise this Privacy Policy as our operations, technologies, or legal obligations change.

The updated version will be posted on this website with a revised effective date.

13. Contact Us

For privacy-related questions or requests, contact:

Kingston Home Care
Legal Business Name: Kingston Care Living
Address: 1447 W 36th Place, Los Angeles, CA 90018
Email: info@kingstonhomecare.com
Phone: 800.240.0270
Website: https://kingstonhomecare.com